Software For Scr3310 Cac Card Reader

Posted By admin  On 17.09.21

Installation Steps

Step 1: Obtain a CAC Reader
Step 2:CAC Reader driver / Video
Step 3:DoD Certificates
Step 4:ActivClient
Step 4a:Update ActivClient
Step 5:IE adjustments/Video
Log into a CAC enabled website now
Page Quick Links:
Firmware Update for SCR-331
Verify SmartCard Service started
Start Smart Card Service PDFs
Updating a CAC Driver
Plug in your CAC reader NOW
NOTE: Please check and make sure your CAC reader installed BEFORE you attempt to follow the driver installation instructions below. Most of the time, the New hardware wizard will install the CAC reader automatically, negating the need for you to install the driver manually.

To Verify whether your driver did or did not install, follow these instructions:

Plug your CAC reader into your computer before proceeding

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Card

Installing the driver and updating the firmware on an SCR-331 USB CAC reader.

Windows 10: Right click the Windows logo (lower left corner of your screen). Click System, select Device Manager link (upper left corner of the screen), scroll down to Smart card readers, select the little triangle next to it to open it up. If your smart card reader is listed, go to the next step of installing the DoD certificates.

Windows 8.1: Right click Computer, select Properties, Device Manager link (upper left corner of the screen), scroll down to Smart card readers, select the little triangle next to it to open it up. If your smart card reader is listed, go to the next step of installing the DoD certificates. NOTE: If you don't see it, you can also click Start, In the Start Search line type in: devmgmt.msc. (For Windows 8.1 users, you'll right click Start).

If it did not install correctly... Try this first: Go to Device Manager (Instructions are above), scroll down to Smart Card readers, right click the CAC reader that shows up below Smart Card Readers. It can also show up under unknown devices. Select Uninstall. It will give you a message. Once it is uninstalled, unplug the reader from your computer. Wait a few moments, then plug it back in. It 'should' start to install itself. If that doesn't work, keep reading for other ideas below.

IF you do not see Smart card readers when checking, THEN follow along with the steps below.

To install a driver onto your computer for a CAC reader, you need to first download the correct driver for the hardware you purchased, I have drivers for the most common USB Readers, Keyboard, laptop, & desktop card readers

PROCEED TO STEP 3 ONCE YOU'VE COMPLETED YOUR VERIFICATION OR INSTALLATION

Unzipping - the driver

Windows 10 or 8.1 - Save the zip file to a location of your choosing. Once you have the zip file downloaded, open the zip file (Windows built in zipping program). Copy the folder inside to a new folder. It will unzip the contents, (this is the folder you will need when you are doing the steps below). You can also use the Extract All Files button (on the left under Folder Tasks, under File, Extract All). It will then ask where you want to save the file. I recommend placing a backslash ( ) at the end of the location on the screen.

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WinZip- Use the Extract button. It will ask you where you want to save the extracted files to, I recommend your desktop. Click the desktop icon on the left. Push the little yellow folder in the upper right corner of this active window. It will prompt you for a name for the folder (type in CAC Driver). Hit OK, then select Extract (lower right corner of this window). You should now see your new folder on your desktop to open up. Keep this for a later step.

Updating the Driver - Example is for an SCR-331

Windows 10 & 8.1 - Right Click Computer, Select Properties

Click the Device Manager link (on the left side of your screen)

Select the triangle next to Smart Card Readers

Right click the SCRx31 USB Reader, select Update Driver software

Browse my computer... Select Browse, then desktop (or wherever you made the folder)

NOTE: One person had to select 'Search automatically for updated driver software' (This is very rare)

Select the folder (if using the firmware update driver below, stop at the driver folder, do not 'dig' down to AND or Intel folders) and then OK. Next

Your driver will be installed.

FIRMWARE UPDATE for SCR-331 Reader

(Requires a physical Windows computer, Mac using Bootcamp, or TENS / LPS (see next sentence below). It will NOT work in virtual Windows (examples: VMware, Parallels, or Virtual box)).

Verify your firmware version before going through this process...

1. Go to Device Manager, type: device manager in the search box

2. Select the arrow next to Smart card readers

3. Right click on SCR33x USB Smart Card reader

4. Select Properties

Usb

5. Select Details (tab)

6. Select Hardware Ids

7. The number after &REV_ is your current firmware, if it is0525there is no need to update the firmware.

Intel based Macs can update the firmware using TENS / LPS (instructions on top of PDF page 37 (document page 34)) Video instructions

The firmware update 'should' fix the following problems:

A. Card reader is not recognized

B. Shows up as 'STCII Smart Card Reader'

C. Shows up as 'USB Smart Card Reader' (not necessarily a problem)

D. Does not read your 'Gemalto TOP DL GX4 144', 'Oberthur ID One 128 v5.5 Dual' CAC.

E. Does not read your CAC when using your Mac

NOTE: We are hearing Mac users having problems with the SCR-331 reader. A recommendation is to get a Mac compatible reader.

Installation Instructions:

1. Download update file
2. Unzip the downloaded file (by Right-clicking and selecting Extract All)
3. Update the driver present in the 'driver' folder (by following guidance above)
4. Once the driver is updated, Run FWUPDATE.EXE (lightning bolt) in the 'app' folder to update the firmware. Select the default choices.
5. Close all programs, restart your computer

NOTE: If you computer fails to recognize the CAC reader driver, you may need to try a different computer to do the update.

Now your SCR-331 reader can be used with Windows 10 & 8.1, or Mac.

FIRMWARE UPDATE for SCR-3310 reader

(V1 ONLY (doesn't have V2 after SCR-3310 on the label))

(Requires a physical Windows computer, Mac using Bootcamp, or TENS / LPS (see next sentence below). It will NOT work in virtual Windows (examples: VMware, Parallels, or Virtual box)).

Intel based Macs can update the firmware using TENS / LPS (instructions on PDF page 37 (document page 34)) Video instructions

NOTE: DO NOT use this update on a V2 reader. There is no firmware update for a V2 reader because it is already updated.

Click on FWUpdate.exe, this will update your firmware to version 5.26

CHECK SERVICES to make sure Smart Card is running

Software For Scr3310 Cac Card Reader

(This Video shows a very basic version on how to start the service (start at 44 seconds))

If your CAC reader is still not seen by ActivClient, make sure that the Smart Card service is running.

Here's how: Go to: Start, Search programs and files (in Windows 10 & 8.1), type: Services.msc Scroll down to Smart card, double click it and set it to automatic and click Start

If you are unable to start the service; It doesn't show up; ActivClient still says no reader attached; or it acknowledges you have a CAC in the reader (but you can't access it) follow these registry edits below.

Windows 10 & 8.1

Automated method (double click the .reg file inside the .zip folder)

Manual method for Windows 10 & 8.1, (mirror your registry settings to the PDF links below).

Software For Scr3310 Cac Card Reader Setup

Anytime you make changes to the Registry it is a recommended you back it up first

If ActivClient still does not see the CAC reader, try these ideas (if they don't work, your only other option is reloading Windows onto your computer).

Steps to Installing Your CAC Reader on Your PC Overview

  1. Ensure your CAC Reader works for PC.
  2. Check to make sure your PC accepts the CAC reader.
  3. Update Your DOD Certificates.
  4. Verify you have the right ActivClient for your branch.

This is the easiest part of the install seeing as almost all CAC readers work for PC. I’ve gone ahead and put together a list of some of the best CAC readers available. Check these out!

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Once you’ve received your CAC reader, the next step is to plug it in and verify your PC recognizes it. If you have selected any of the above readers, you should be good to go. Your computer may actually begin to install the appropriate drivers needed automatically. However if that doesn’t happen, follow these steps to get started:

ReaderSoftware

For Windows 10 Users:

  • Right Click the Windows Logo found in the lower left-hand corner of your screen.
  • Click System, then Device Manager
  • Scroll down to where it says Smart Card Readers and click on the little triangle next to it to get started.

For Windows 7/8 Users:

  • Right Click My Computer and select Properties
  • Next select Device Manager and scroll down to Smart Card Readers
  • Select the little triangle next to it in order to get started.

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After your drivers have been installed, it’s time to move on to the next step.

To access DOD websites from home, you first need to have DOD permissions certificates on your home computer. These are simple enough to acquire though.

Using InstallRoot will make this issue monumentally easy through their simple to follow wizard. You can download InstallRoot for Windows from the following link:

This is the latest version of InstallRoot. Be sure to update your version if having issues.

Once you have downloaded the program, simply run it. It will take you step-by-step on how to update your DOD certificates. After the installation, you can also verify that your DOD certs have been uploaded successfully.

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This can be done by heading to your certificate management settings on your default Internet browser and checking to see if the certificates are listed.

After you’ve verified your DOD certificates, you next need to update your ActivClient–more specifically for your appropriate Branch of Service (if applicable).

ActivClient is a program that allows your computer to communicate with the chip on your CAC and relay that information between government websites. Making sure you have this installed is very important.

Software For Scr3310 Cac Card Reader Driver

SO, you need to make sure that your ActivClient is up-to-date. Find your specific branch’s through the links below.

  • Army- In order for these links to work, you’ll need to copy and paste the entire link. Clicking directly on these will transport you to the homepage of AKO instead of to the download link. For Windows 32-Bit, use this link (32-Bit AKO LINK). For Windows 64-Bit, use this link (64-Bit AKO LINK).
  • Navy- Unfortunately, you need to get the client through your command’s IT personnel.
  • Air Force- The Air Force has not made it easy to acquire this software. However it is available for purchase at an ActivClient vendor such as here.
  • Marines- You’ll need to purchase ActivClient from an outside vendor. Check out this one!
  • Coast Guard- Purchase ActivClient from third-party vendor.
  • DOD Civilians- Acquire through vendor.

You Should Now Have CAC Access at Home!

But if not… There’s usually one particular reason. Your CAC card itself needs updating. Older versions of the card, do not meet the minimum requirements to access. To fix this, just head into your local PSD, and request a new CAC that does have access.