Cannot Locate Internet Server Or Proxy Server Excel 2011

Posted By admin  On 17.09.21

Cannot Locate Internet Server or Proxy: Web Query. Sun; Oct 6th 2006. Cannot locate the Internet server or proxy server where is the hyperlink that you inserted. NOTE: The hyperlink does work if you type it directly in the browser or in the Open box of the Run dialog box (click Start, and then click Run ). Just before posting, scroll down to GO ADVANCED, click, and then scroll down to MANAGE ATTACHMENTS and click again. Now follow the instructions at the top of that screen. Recently, it has become clear that some members (especially newer members) have been confused by 'mixed messages' coming from non-Moderators.

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Note

Office 365 ProPlus is being renamed to Microsoft 365 Apps for enterprise. For more information about this change, read this blog post.

Symptoms

When you create a hyperlink in an Office document and then select the link, you may receive one of these error messages:

Unable to open <URL>. Cannot locate the Internet server or proxy server.

Unable to open <URL>. Cannot open the specified file.

<URL> = the hyperlink you inserted.

Note

The hyperlink does work if you type it directly in the browser, or in the Open box of the Run dialog box (select Start, and then select Run).

Cause

This problem occurs when the following conditions are true:

  • You are using Microsoft Internet Explorer:

    • As a proxy server -or-
    • With a firewall that doesn't allow HTTP requests to be placed on your local network

  • Internet Explorer isn't your default browser.

  • The ForceShellExecute registry key isn't present in the following location, or isn't set to 1:

    • For 32-bit versions of office installed on 64-bit operating systems:

      HKEY_LOCAL_MACHINESOFTWAREWow6432NodeMicrosoftOffice9.0CommonInternet

    • For 32-bit versions of Office installed on 32-bit operating systems, or 64-bit versions of Office installed on 64-bit operating systems:

      HKEY_LOCAL_MACHINESoftwareMicrosoftOffice9.0CommonInternet

    Note

    The registry path doesn't depend on your Office version.

Workaround

Important

This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, select the following article number to view the article in the Microsoft Knowledge Base:

322756 How to back up and restore the registry in Windows

Add the Internet Subkey to the registry and set the Value data

To work around this issue, either add the ForceShellExecute subkey, if it is not present, and set the Value data, or if it is present, set the Value data of the ForceShellExecute subkey.

Proxy

  1. Quit any programs that are running.

  2. Select Start, and then select Run. Type regedit in the Open box, and then select OK.

  3. In Registry Editor, browse to one of the following subkeys (create the keys if they do not exist):

    • For a 32-bit version of Office on a 64-bit version of Windows:

      HKEY_LOCAL_MACHINESOFTWAREWow6432NodeMicrosoftOffice9.0CommonInternet

    • For a 32-bit version of Office on a 32-bit version of Windows:

      HKEY_LOCAL_MACHINESOFTWAREMicrosoftOffice9.0CommonInternet

    • For a 64-bit version of Office on a 64-bit version of Windows:

      HKEY_LOCAL_MACHINESOFTWAREMicrosoftOffice9.0CommonInternet

  4. Make sure the Internet subkey is selected. On the Edit menu, point to New, and then select DWORD Value. Add the following registry value:

    Value Name: ForceShellExecute

  5. Double-click ForceShellExecute, and then set the Value data to 1. Select OK.

  6. On the Registry menu, select Exit.

Cannot locate internet server or proxy server excel 2011 version

Did this fix the problem?

Check whether the problem is fixed. If the problem is fixed, you're finished with this section. If the problem isn't fixed, contact support.

More Information

A hyperlink may not go to a Microsoft Word document or a Microsoft Excel worksheet after you use this workaround.

Office uses the Urlmon.dll file to handle all Internet transitions.

In this case, the Urlmon.dll file sends a request to get a file via http:// through the proxy server. The proxy server sees that the request came from Internet Explorer, based upon the HTTP User Agent field of the http://request. It then gives an error 403, basically saying 'Access Denied.'

The Urlmon.dll file gets this and simply returns the error message mentioned earlier. The error means that the request failed, but it never states why it failed.

The workaround is to use a ShellExecute() on the URL. This allows the operating system to start the URL on the default browser. If the default browser isn't restricted by the proxy server, the proper page is displayed.

If you have a problem connecting to a website, you may see error messages like Server Not Found. This article describes how to troubleshoot problems that cause this error.

2011
  • For troubleshooting other error messages, see Error loading websites.
Internet

Table of Contents

  • 3Firefox cannot load websites but other browsers can
  • 4Firefox cannot load certain websites

To begin, try opening a website in another browser (such as Internet ExplorerSafariEpiphany or Chromium).

  • If all other browsers cannot load the website, move on to the No browsers can load websites section.
  • If the other browsers can load the website, skip ahead to the Firefox cannot load websites but other browsers can section.

If neither Firefox nor your other browser can load websites, your problem is not in Firefox so you should seek help elsewhere.Apple support includes these articles:Microsoft support includes these articles:

  • (OS X 10.8 Mountain Lion): If you can't connect to the Internet
  • (OS X 10.9 Mavericks): Solve problems with connecting to the Internet
  • (OS X 10.10 Yosemite): Solve problems connecting to the Internet
  • (OS X 10.11 El Capitan): Solve problems connecting to the Internet

Cannot Locate Internet Server Or Proxy Server Excel 2011 Full

  • (OS X 10.12 Sierra): Troubleshoot connecting to the Internet

Cannot Locate Internet Server Or Proxy Server Excel

  • (Windows 10): Why can't I get online? and Fix network connection issues in Windows 10
  • (Windows 8): Why can’t I get connected?
  • (Windows 7): Why can’t I get connected?
  • (Windows Vista): How to troubleshoot network connectivity problems in Internet Explorer
  • (Windows XP): How to troubleshoot home networking in Windows XP

You should also check the following:You should begin by checking the following:

  • Make sure your modem and/or router are both on and are not indicating errors.
  • If you are using a wireless connection, make sure that you are connected to the right access point.
  • Make sure your Internet security software (including firewalls, antivirus programs, anti-spyware programs, and more) is not blocking connections to the Internet. For instructions on how to configure these programs, see the Configure firewalls so that Firefox can access the Internet article.
  • If you use a proxy server, make sure that the proxy server can connect to the Internet. For instructions on configuring proxy settings in Firefox, see Firefox connection settings below.

If Firefox cannot load websites, but your other browser can, follow the instructions below.

Cannot load websites after updating Firefox

If you were able to load websites until you updated Firefox, your Internet security software (including firewalls, antivirus programs, anti-spyware programs, and more) is likely preventing Firefox from connecting to the Internet. Some Internet security programs can block Internet access even when they are in a 'disabled' state.

In general, you should remove Firefox from your program's list of trusted or recognized programs, then add it back. For instructions on how to configure these programs, see the Configure firewalls so that Firefox can access the Internet article.

Firefox connection settings

If you connect to the Internet through a proxy server that is having connection problems, you will not be able to load websites. To check your connection settings in Firefox:

  1. In the Menu bar at the top of the screen, click Firefox and select Preferences.Click the menu button and select .Click the menu button and select .

  2. Select the General panel.
  3. Scroll down to Network Proxy and click .
  4. Change your proxy settings:
    • If you don't connect to the Internet through a proxy (or don't know whether you connect through a proxy), select No Proxy.
    • If you connect to the Internet through a proxy, compare Firefox's settings to another browser's (such as Internet Explorer - see Microsoft's guide to proxy settings) (such as Safari - see Safari for Mac: Set up a proxy server with Safari).
  5. Click to close the Connection Settings window.
  6. Close the about:preferences page. Any changes you've made will automatically be saved.

  1. In the Menu bar at the top of the screen, click Firefox and select Preferences.Click the menu button and select .Click the menu button and select .

  2. Select the Advanced panel.
  3. Select the Network tab.
  4. In the Connection section, click .
  5. Change your proxy settings:
    • If you don't connect to the Internet through a proxy (or don't know whether you connect through a proxy), select No Proxy.
    • If you connect to the Internet through a proxy, compare Firefox's settings to another browser's (such as Internet Explorer - see Microsoft's guide to proxy settings) (such as Safari - see Safari for Mac: Set up a proxy server with Safari).
  6. Click to close the Connection Settings window.
  7. Close the about:preferences page. Any changes you've made will automatically be saved.

DNS Prefetching

DNS Prefetching is a technique Firefox uses to speed up loading new websites. To disable DNS Prefetching:

  1. Type about:config in the address bar and press EnterReturn.
    A warning page may appear. Click to go to the about:config page.
  2. Right-clickHold down the control key while you click in the list of preferences, select New, and then select Boolean.
  3. In the Enter the preference name field, enter network.dns.disablePrefetch and click .
  4. Select true when prompted to set the value and click .
  1. Type about:config in the address bar and press EnterReturn.
    A warning page may appear. Click to go to the about:config page.
  2. In the Search field at the top of the page, enter network.dns.disablePrefetch.
  3. If the preference does not already exist, select Boolean and click the Add button to create the preference.
  4. Change the preference value from false to true by pressing the Toggle button.

IPv6

Firefox supports IPv6 by default, which may cause connection problems on certain systems. To disable IPv6 in Firefox:

  1. Type about:config in the address bar and press EnterReturn.
    A warning page may appear. Click to go to the about:config page.
  2. In the Search field, enter network.dns.disableIPv6
  3. In the list of preferences, double-clickclick the Toggle button next tonetwork.dns.disableIPv6 to change its value from false to true.

If you find that Firefox can load some websites but not others, first clear your Firefox cookies and cache:

Server
  1. Click on the menu button to open the menu panel.Click the Library button on your toolbar. (If you don't see it, click the menu button, then click Libraryclick the menu button.)
  2. Click History and select Clear Recent History….
  3. In the Time Range to clear: drop-down, select Everything.
  4. Below the drop-down menu, select both Cookies and Cache. Make sure other items you want to keep are not selected.
  5. Click .

Check for malware

If clearing your cookies and cache did not enable you to load the websites that did not work in Firefox, you should check your computer for malware. Certain types of malware are known to target Firefox and can prevent it from loading various websites:

  • If you have an antivirus or Internet security program, update its detections database and do a full scan of your system.
  • If you still have problems, see How do I get rid of malware?.

Cannot Locate Internet Server Or Proxy Server Excel 2011 Download


Based on information from Error loading websites (mozillaZine KB)